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Electric Bike Help

We've put together this help page to give an overview of what an E-bike is and answer some of the most common questions. If you're looking for more information on electric bikes head over to the Hub for more guides.

What Is An Electric Bike?

An electric bike is as you have probably guessed a conventional bicycle with the addition of an electric motor to assist the rider when pedalling. This is probably the first point to touch on. An electric bike is not like a motorbike where the motor does all the work for you, an e-bike only assists by giving you a boost each time you pedal. This added help when cycling makes Climbing hills or tackling a long commute a lot easier.

How do electric bikes work?

We touched on this a little before, but for those of you who like a little more detail here goes. When you pedal an onboard sensor is triggered causing the motor to kick-in, supplementing the normal action of pedalling. This boost in power with each crank turn helps overcome momentum and drastically reduces the effort expended by the rider meaning your energy goes alot further.


Regardless of manufacturer, an e-bike will have a control unit, generally, this will be handlebar mounted or integrated into the battery enclosure. A lot of brands also offer smartphone apps for adjusting settings of the bike. Whichever system your bike is fitted with you’ll have access to a range of information like battery life, distance travelled etc. The control unit is also used to set the amount of assistance from the motor.

Batteries & charging

E-bike batteries are an important factor in determining the abilities of the bike. Measured in wattage batteries usually, range between 200w to 550w. Simply put, the higher the wattage the greater the amount of power assistance can be achieved and a larger range can be expected. So it’s definitely worth bearing in mind the type of use and distances you want to cover when looking at batteries.

When it comes to charging it’s a simple case of plugging in your supplied charger grabbing a cup of tea and waiting for the magic to happen. The length of time a battery takes to charge is dependant on a lot of variables so giving exact times is unadvisable but it’s realistic to expect a full charge to take anywhere from 3 to 8 hours.

E-bike styles

There are electric equivalents of all conventional bikes, each being pitched to cater for different applications. We will cover a few of the most common here.

Electric Hybrid Bikes

Hybrid / Commuter

Probably the most established form of e-bike, the hybrid electric bike is built for comfort and usability. Aimed at the commuter and recreational cyclist, hybrid e-bikes have the broadest appeal amongst dedicated and leisure cyclists alike. The perfect choice for the daily task of getting from A to B or chucking on the back of a caravan to explore your surroundings when you arrive.

The hybrid e-bike is generally characterized by a set of flat handlebars and geometry to suit a comfortable upright riding position. The addition of things like pannier racks is common and add to the practicality of the bike. These types of bike are generally for use on roads. some light off road use is ok as long as you avoid mud, uneven terrain and loose surfaces.

View Electric Hybrid Bikes
Electric Mountain Bikes

E-mountain bike

E-mountain bikes or E-mtb for short, are quickly catching up to their hybrid cousins in popularity. E-mtbs give the rider the freedom to venture off the beaten track. Offering all the usual features that have come to be expected in a mountain bike, e-mtbs added power assistance mean you can ride further and longer and make ascents a breeze. Their ability to tackle most terrain you can throw at them makes them a great choice for someone looking To do a bit of everything. Whilst not aimed for road use, an e-mtb will quite happily get you from A to B (albeit not quite as efficiently as a bike designed for the job).

View Electric Mountain Bikes
eBike Laws - riding an electric bike in the UK

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E-bike Sizing Guide

The below sizing guides are to help give you a rough idea what size bike would be right for you. However, there are slight sizing variations from brand to brand. We recommend you consult the manufacturers size guide when considering a bike. These guides can often be found on the relevant product page.

Mens Hybrid E-Bike Size Chart

Rider Height Suggested Frame Size
Feet & Inches Centimetres Cm Size
4'10" - 5'0" 148cm - 152cm 47 - 48 XX-Small
5'0" - 5'3" 152cm - 160cm 49 - 50 X-Small
5'3" - 5' 6" 160cm - 168cm 51 - 53 Small
5'6" - 5'9" 168cm - 175cm 54 - 55 Medium
5'9" - 6'0" 175cm - 184cm 58 - 60 Large
6'0" - 6'3" 183cm - 191cm 58 - 60 X-Large
6'3" - 6'6" 191cm - 198cm 61 - 63 XX-Large

Womens Hybrid E-Bike Size Chart

Rider Height Suggested Frame Size
Feet & Inches Centimetres In Size
4'10" - 5'2" 148cm - 158cm 13" - 14" X-Small
5'2" - 5'6" 158cm - 168cm 15" - 16" Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" Medium
5'10" - 6'1" 178cm - 185cm 19"+ Large

Mens E-mtb Size Chart

Rider Height Suggested Frame Size
Feet & Inches Centimetres In Size
4'10" - 5'2" 148cm - 158cm 13" - 14" X-Small
5'2" - 5'6" 158cm - 168cm 15" - 16" Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" Medium
5'10" - 6'1" 178cm - 185cm 19" - 20" Large
6'1" - 6'4" 185cm - 193cm 21" - 22" X-Large
6'4" - 6'7" 193cm - 201cm 23"+ XX-Large

Womens E-mtb Size Chart

Rider Height Suggested Frame Size
Feet & Inches Centimetres In Size
4'10" - 5'2" 148cm - 158cm 13" - 14" X-Small
5'2" - 5'6" 158cm - 168cm 15" - 16" Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" Medium
5'10" - 6'1" 178cm - 185cm 19"+ Large

Ebike FAQs

All our electric bikes use lithium ion battery packs. These packs recharge very quickly compared to others on the market. In general a 400Wh pack will take about 3.5 hours to recharge 100% from flat. Interestingly the battery will actually charge approx 80% in about 1.5 hours, but the last 20% is set on a slower charge rate.

Generally speaking as long as you don't leave your battery for long periods of time completely empty and you top the battery up after each ride, this is all you need to do. However we do have more extensive article covering this on our blog pages.

All electric bikes are governed by law to an assisted speed of 15mph. You, can of course, pedal the bike faster, however you will be using your own pedal power as the assistance will drop off at 15mph.

Generally speaking the electronic items on all of our electric bikes are sealed units, from the motor to battery to head unit. They are all weatherproof and have been designed for all purpose use i.e mountain biking, where occasionally there are deep puddles. Your eBike is expected to be able to handle this without any issues. If possible, try not to completely submerge your eBike. If you fall into a lake for example, make sure the bike is recovered quickly, along with yourself. Allow the bike to dry off before turning back on and returning to the trail.

The running costs of owning an electric bike are very low compared to other modes of transport. Generally good quality electric bikes use better components that last longer compared to cheap bikes. Its the same old saying again - You pay for what you get.

Unfortunately, We can't ship E-Bikes outside of the UK

In the unlikely event of a problem, you can contact us via email where we will be happy to assist getting any niggles resolved.