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Placing an Order

Five steps to placing your order with Hargroves Cycles

Step 1: Sign In / Create Account or Checkout as Guest

If you've bought with us before just use your nominated email address and password to log in to your account. Being a member with us means that you can qualify for our Loyalty Scheme. Click Here for further details.

For new customers we give the option of being able to checkout as a guest as we understand that not everyone likes having to sign up for countless different websites and having to remember all sorts of passwords. This does mean that you wont benefit from our Loyalty Scheme though.

Step 2: Complete Billing and Shipping Addresses

Please fill out all of your details for your billing and shipping addresses and pay particular attention if you are selecting a country outside of the UK as this can affect the VAT calculation and shipping costs.

Step 3: Select Shipping Method

Most of the time this will be pre filled as we only offer one shipping service, but sometimes two options will be present. However, it is more of a confirmation of the shipping costs.

Step 4: Payment Details

Here you will be directed to the payment section of the website, depending on what payment type you have selected. (Card Payment, Finance, Cyclescheme) Enter all the details required, occasionally with card payments you will be prompted for an extra password known as Verified by Visa or Secured by Mastercard. This is used as an extra layer of protection for customers to prevent online fraud and identity theft.

Step 5: Order Confirmation

When the order has successfully been placed you will be directed to a order success screen. On this screen will be your order number, which will be the number you would use if you need to contact us about the order.

We also send you an email confirmation of the order details to your registered email address and we also send another email when the order has been dispatched.

Ordering With V12 Finance

At Hargroves Cycles we offer Finance deals on many of our products, but specifically on our bikes. What better way to afford the bike that you've always wanted by spreading the cost over 6, 12, 18, 24, or 36 Months with 0% Interest. For further details on our Finance please click here.

 

STEP ONE

 

Once you view a product check for the V12 banner to indicate eligibility for 0% finance.

 

STEP TWO

 

When you have selected an eligible item simply press the "Buy Now" button to add it to your cart.

 

STEP THREE

 

At the checkout click the "Buy Now With V12 Finance" button. That's all there is to it

 

INSTANT DECISION ONLINE

FROM V12 FINANCE

ADD BIKES & ACCESSORIES

TO YOUR APPLICATION

BUY THE BIKE OF YOUR DREAMS

6 TO 36 MONTH PLANS AVAILABLE