Each time your spend goes past each £50 threshold an extra £5 will be deducted from your basket total

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Shipping

We offer a range of shipping options using trusted couriers. If there is not a delivery option that suits your needs please call our customer services team who will be happy to offer advice and also arrange a bespoke service where possible.



Free UK delivery on £30+ orders*

All parts and accessories orders over £30 to Mainland UK addresses will be dispatched same or next working day FREE via Royal Mail's 48 hour tracked service

(orders under £30 will incur a £2.95 delivery charge)
Full Details


Free mainland UK next day delivery on bikes*

Bikes are dispatched FREE via TNT next day delivery

(For Scottish Highlands deliveries please allow an additional 1-3 working days)
Full Details


Free Click And Collect on £30+ orders

Delivery has been made hassle-free with HubBox. You can now select from thousands of local shops and collect your goods at your convenience

(Bikes can only be collected from a Hargroves Cycles store due to size restrictions of our UK collection points)
Full Details
Please note on bikes the estimated delivery is after your quoted dispatch time.
*Delivery charges apply to the following locations: Northern Ireland, Isle of Man and Channel Islands - Full Details
We ship to over 50 countries worldwide - Click here for a full list of countries and rates


Parcel Tracking


To track your parcel, please select the courier below to use the tracking service on our partners website. If you are unsure which service has been used to ship your order, please check your order confirmation email.

Our Shipping Partners


Here at Hargroves Cycles we want to make your journey as easy and simple as possible, from initially finding us to receiving your bike, and then any after care we can help with.

Part of your journey with us is receiving your order you’ve been eagerly waiting for, be it some fresh bar tape in the spring or a new bike to show off to your mates. We have therefore spent a lot of time hand picking the couriers that we send your parcels with, to make sure that they offer you the best service while shopping with us.

When ordering parts from us you will have the option of two couriers to make your delivery, Royal Mail and DPD local. Both are established and well-respected couriers who will handle your order with care. DPD Local also offer a text/email alert service which notifies you of a time when your parcel is going to be delivered, perfect if you need to rush home to be in for delivery.

If you purchase a larger item or a bike it will be shipped via TNT. They also are a reliable and well-known courier who can transport your larger items quickly and carefully.

We have made sure that all couriers that we use not only offer a high standard delivery system for you, but also a friendly and helpful team at the end of the phone. If sent on a tracked service, the tracking reference number will be emailed to you when your order is dispatched.

UK Delivery - FREE On All Orders Over £30*


All parts and accessories orders over £30 to Mainland UK addresses will be dispatched same or next working day FREE via Royal Mail's 48 hour tracked service (orders under £30 will incur a £2.95 delivery charge).

Bikes are dispatched FREE via TNT with estimated delivery within 1 working day after quoted dispatch time (For Scottish Highlands deliveries please allow an additional 1-3 working days)

Please note on bikes the estimated delivery is after your quoted dispatch time.

*Delivery charges apply to the following locations:

  Parts & Accessories above £30.00 Parts & Accessories below £30.00 Estimated Delivery Time In Working Days
UK Mainland FREE £2.95 3
Northern Ireland FREE £2.95 5
Isle of Man FREE £2.95 5
Channel Islands FREE £2.95 5

FREE Next Day UK Mainland Delivery On Bikes


All parts, clothing and accessories are dispatched same or next working day via DPD.

Bikes will be dispatched FREE via TNT.

Please note on bikes the estimated delivery is after your quoted dispatch time.

Delivery charges are displayed below based on item type and location:

  E-Bikes Bikes Large Items Parts & Accessories Estimated Delivery Time In Working Days
UK Mainland FREE FREE £11.95 £5.95 1
Scottish Highlands FREE FREE £11.95 £5.95 2-4*
Northern Ireland £119.95 £99.95 £34.95 £11.95 2
Isle of Man £119.95 £99.95 £34.95 £11.95 2
Channel Islands £119.95 £99.95 £34.95 £11.95 2

*4 working days applies to the following postcodes: HS1-HS9, KW15-KW17 and ZE1-ZE3

Click and Collect - FREE on all UK orders over £30

Click And Collect Powered By Hub Box

Delivery has been made hassle-free with HubBox. You can now select from thousands of local shops and collect your goods at your convenience.

Bikes

Bikes can only be collected from a Hargroves Cycles store due to size restrictions of our UK collection points.

Parts, accessories and clothing

Almost everything other than bikes can be click-and-collected from either a Hargroves Cycles store or one of our UK collection points with the exception of a few large items.


Peace of mind that you won’t miss your delivery

Simple and secure pick-up

We email you when your parcel is ready to collect

You have 14 days to collect

Updates available from the HubBox apps


If you require any further information, please don’t hesitate to contact HubBox at support@hub-box.com or on 0207 859 4577 and their Customer Service team will be able to help you.

Need help ordering through HubBox?

Click Here


International Delivery


Delivery charges vary depending on the type of product you order. The table below details our rates for international shipping for each of the product types we stock.

Bikes and large items are shipped via TNT. A signature will be required upon delivery. On the day of dispatch you will receive and email with a tracking number which you can use to track the delivery of your bike.

We are unable to send any Electric Bikes outside of the UK, due to their weight.

Please note on bikes the estimated delivery is after your quoted dispatch time.

Parts, clothing and accessories will be shipped via Royal Mail International Tracked service. A signature will be required upon delivery.

Country Parts, Accessories and Clothing Large Items Bikes Estimated Delivery Time In Working Days (Bikes Only)
         
Albania £8 £45 £120 7
Andorra £8 £45 £75 5
Armenia £8 £45 £120 6
Australia £12 £80 £300 5
Austria £8 £45 £75 3
Azerbaijan £8 £45 £120 5
Belarus £8 £45 £120 5
Belgium £8 £30 £75 2
Bosnia & Herzegovina £8 £45 £100 7
Bulgaria £8 £45 £100 5
Canada £12 £80 £300 4
Croatia £8 £45 £100 4
Cyprus £8 £45 £120 5
Czech Republic £8 £45 £100 3
Denmark £8 £45 £75 2
Estonia £8 £45 £100 4
Faroe Islands £8 £45 £120 6
Finland £8 £45 £75 3
France £8 £40 £75 2
Georgia £8 £45 £120 11
Germany £8 £40 £75 2
Gibraltar £8 £45 £120
Greece £8 £45 £75 4
Hungary £8 £45 £100 3
Iceland £8 £45 £120 3
Italy £8 £45 £75 2
 Ireland (republic of) £8 £25 £25 2
Latvia £8 £45 £100 4
Liechtenstein £8 £45 £120 2
Lithuania £8 £45 £100 4
Luxembourg £8 £30 £75 2
Monaco £8 £40 £75 2
Moldova £8 £45 £120 8
Macedonia £8 £45 £120 6
Malta £8 £45 £120 4
Montenegro £8 £45 £120 8
Netherlands £8 £30 £75 2
Norway £8 £45 £120 3
Poland £8 £45 £100 3
Portugal £8 £45 £75 3
Romania £8 £45 £100 4
Russia £8 £45 £120 6
San Marino £8 £45 £120 3
Serbia £8 £45 £120 6
Slovakia £8 £45 £100 3
Slovenia £8 £45 £100 4
Spain £8 £45 £75 2
Sweden £8 £45 £75 3
Switzerland £8 £45 £120 3
Turkey £8 £45 £120 7
Ukraine £8 £45 £120 7
United States £12 £80 £300 3

Lost or Delayed Items


If your order has not arrived within your estimated delivery time (dispatch time + delivery time) then please contact us via e-mail at websales@hargrovescycles.co.uk or call us on 023 8086 4832 (lines open 9.00am - 5.00pm Monday to Friday)

VAT & GST


Channel Island deliveries are exempt from VAT. However, all consignments delivered to Jersey with a value exceeding £400 (including delivery costs), will be subject to a ‘Goods and Services Tax’ (GST) of 5% of the value of the consignment. The responsibility for the payment of these tax lies with the customer (receiver of the goods) and not Hargroves Cycles. If the tax is not paid, our couriers will be unable to deliver the consignment.

VAT & Duty


VAT is automatically removed for orders delivered to the Channel Islands and outside the European Community.

VAT cannot be removed for deliveries within the European Community.

Some countries may charge you import tax for certain item. If you have any queries regarding this then please contact you local tax office who should be able to assist you further. Unfortunately Hargroves Cycles cannot advise on import tax and duty enquiries.

BFPO Delivery


The British Forces Post Office (or British Field Post Office) (BFPO) is an agency that provides a postal service to HM Forces, separate from that provided by Royal Mail. BFPO addresses are used for the delivery of mail in the UK and around the world.

When sending mail from the UK to a member of HM Forces serving overseas, the sender must address it to the appropriate BFPO number, and not to the country in which that person is based.

The BFPO has strict size restrictions on packages delivered through their network. As a result we are unable to deliver bikes and bulky items to BFPO addresses.

Entering a BFPO address

In order to place an order online for delivery to a BFPO address please enter your registered card address in the billing address fields.

Then, enter your BFPO address as the delivery address, but for country select UK

VAT

Please note that we cannot deduct VAT from BFPO orders, as the items are delivered to an address within the UK (BFPO handling office) for onward delivery.

Bikes – How We Deliver


At Hargroves Cycles we take pride in giving you the best possible bike purchasing experience, whether that is in our stores or online.

One area we pride ourselves on is the levels of care & effort we take to ensure that your bike reaches you in a safe & secure condition with only a relatively small amount of assembly required before you're out on the road or on the trail.

Most of the bikes we send will be brand new unopened from our warehouse. We do sell & send bikes that have been in our stores, but we ensure we only send bikes that are in a brand new condition.

For more details of how our bikes are prepared before dispatch please see: How our bikes are built.

Delivery Restrictions


We are unable to send any Electric Bikes outside of the UK, due to their weight.