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How our Bikes Are Built

Words by Hargroves Cycles

on 14/06/2019 14:49:00

How Our Bikes Are Built

All of our bikes are built, setup and safety checked before being repackaged ready for shipping to your front door where it will require minimal assembly before you get out and get riding.

Your New Bike is in Good Hands

We believe that buying a new bike should be an easy and enjoyable process. From the moment you place your order, your new bike is in excellent hands. It's important to us that you enjoy riding as much as we do so we take extra care to make sure your experience is as smooth as possible. Every bike we sell is built to order by certified mechanics and we ensure every bike is thoroughly tested, carefully packaged and delivered safely.

Free Tools!

To help you build your bike when it arrives, every bike from Hargroves Cycles comes with a free multi tool and pedal spanner - No doubt these will come in handy!

Fitting Pedals

We get a lot of people asking us about the best way to install and remove pedals. This video from GCN is a useful guide if you need some pointers.

When Your Bike Arrives

Once you have removed the bike from the box, you will need to do a small amount of assembly before your bike is ready to ride. Don’t worry, this should only take 10 - 15 minutes to complete if you follow the instructions that come with the bike. Here is a quick overview of the steps you’ll need to take

1. Remove all packaging and zip ties from the bike

2. Attach the front wheel making sure it is securely in place, aligned correctly and tightened appropriately.

3.Insert seat & seat post assembly into the seat tube. adjust to the desired height and tighten the seat clamp to fix it in place.

4.Attach handlebars, align and tighten with the provided allen key.

5.Attach pedals remember the left pedal spindle is reverse threaded. Turn it anti-clockwise to tighten the pedal when facing the crank arm. The right side is normal, so turn it clockwise to tighten it.

6.Have a check over the bicycle making sure everything is adjusted correctly

7.Go for a ride!

If at any point you're not 100% sure of something, don't hesitate get in contact and we'll guide you through the process.

Picked By Hand & Built To Order

We stock hundreds of bikes from our favourite cycling brands. Each bike is individually packaged in it’s own sealed cardboard box. Once you place an order, your bike is then picked by hand from the warehouse, carefully unpacked and built to order.

Assembled With Care

When you purchase a bike from Hargroves Cycles it will undergo a complete build and have a thorough pre-delivery inspection (known in the trade as a PDI). All of our mechanics are Cytech certified and know bikes inside out. The bikes are built in a clean and fully equipped workshop and hand assembled with care.

Properly Packaged

Our mechanics are experts in packaging bikes safely and securely. We use foam padding, extra long zip ties and plastic contact point protectors which have been specifically designed to protect bikes in transit. We only use the manufacturer’s original cardboard boxes to transport bikes; they are nearly 1 cm thick and have been carefully designed to protect bikes in transit.
  • Most of the bikes we sell are not supplied with pedals so it’s worth browsing our pedals for sale and adding a pair to your basket before checking out.

  • Any accessories purchased with the bike such as mudguards, lights and bike computers won’t be fitted by our mechanics. We find that accessories travel much better in their original packaging and are less likely to get damaged in transit. When your bike arrives, you will need to fit the accessories.

  • We use TNT to deliver bikes to our customers. They are aware that the boxes contain bikes and need to remain upright to remain undamaged. We use a "next day" service which although not guaranteed means 99% of the bikes we dispatch arrive with our customers the next day. If you want to track your delivery please check your email for tracking information around 7pm. Please note that next day delivery is from point of dispatch and not day of order.