To improve your shopping experience today and in the future, this site uses cookies.
I Accept Cookies

Recalls

Words by Hargroves Cycles

on 13/08/2019 10:11:00

Product Recall Information

Cannondale - Front Rack on Treadwell Bicycles





At Cannondale, we know our riders demand the highest levels of performance, quality, and safety, and we hold ourselves and Cannondale products to that standard.

We have received a few reports of issues with the bolts that attach the front rack installed on some Cannondale Treadwell bicycles that caused the rack to become detached from the bicycle and abruptly stop the front wheel, creating a fall and injury hazard.

We have elected to conduct a recall of the rack in order to provide riders with a more robust attachment system, which will be installed at no cost by Cannondale dealers. We are working to finalize this improved attachment system and obtain required government approvals.

In the meantime, Cannondale dealers should stop sale of the racks and all Cannondale dealers and riders should remove the rack from any Treadwell bicycles and save all rack parts for later re-attachment. If you have not already registered your bicycle for warranty and recalls, please do so now by downloading the Cannondale Mobile App and just spinning the front wheel to activate the built in Bluetooth wheel sensor and complete the registration, or register on cannondale.com. Once your bicycle has been registered, we will be able to contact you to complete the recall when we receive final government approvals.

It is easy to remove the rack - instructions are included below, and a step by step video is available on the Cannondale Mobile App and cannondale.com

Once the rack is removed, you can keep riding your Treadwell – because nothing beats a bike ride. We’ll be in touch as soon as possible to get your rack safely re-attached.

We apologize for this inconvenience and thank you for your patience, and for riding Cannondale.

Download information and rack removal instructions here


2019 / 2020 Sirrus & Sirrus X Stop Ride

Dear Specialized Rider,

At Specialized, our riders come first. When rider safety is compromised, we must take action.

We have concluded that some cranks on certain 2019 and 2020 Sirrus and Sirrus X models may not have been installed correctly. This can potentially affect the safety of your bike.

We are asking you to stop riding your bicycle until we can ensure it is safe. We will also ask our retailers to stop selling potentially affected models.

We are working urgently to finalize the fix to this issue and obtain the required government approvals. We’re all riders ourselves, so getting you back on your bike is an absolute priority for our team. We fully expect this to be a simple and quick fix.

During this chaotic time in the world, the bike has been an outlet for so many of us. We are genuinely sorry to have to ask you to pause. We are committed to making this right as fast as humanly possible.
We will update you next week with next steps.

Thanks for riding Specialized.

Jon Goulet, Director of Quality

Affected Bike Models

2019

Sirrus Sport (incl. EQ and Step-Through versions)
Sirrus X Comp Carbon

2020

Sirrus 3.0
Sirrus 4.0
Sirrus X 3.0
Sirrus X 4.0

Sirrus X 5.0

How to tell if your Sirrus crank is affected:

The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. 1). It should be in plain sight when you sit in the saddle.

The model name (i.e., “3.0” or “Sport”) is written on the right-side seat stay towards the seatpost (see Fig. 2). Look at the side of your bike where the gears are (right side when sitting on the bike) and locate the model name on the tube that goes from the rear wheel up towards your saddle.

Figures 3 and 4 are pictures of a two-piece slotted crank, which is the type of crank affected. You can see fixing bolts on each side, which clamp the left side crankarm onto the crank spindle. If you have one of the affected model bikes, and your crank looks like this, stop riding until further notice.

Figures 5 and 6 are pictures of cranks on Sirrus bikes that are NOT affected and are ok to keep riding. If you are still unsure whether your bike is affected, stop riding it and visit your nearest Authorized Specialized Retailer, or contact Specialized Rider Care.

Download list of affected models





2013 – 2016 Cannondale CAADX Cyclocross Bicycles

Recalled Product: All model year 2013 through 2016 Cannondale CAADX Cyclocross bicycles equipped with disc brakes.

Hazard: The fork can fracture, which can allow the wheel to detach from the bicycle during use, posing a fall hazard.

Remedy: Consumers should stop using the recalled bicycle and contact the nearest Cannondale dealer for a free repair. Cannondale dealers will replace, free of cost, the bicycle’s fork with a full carbon fiber replacement fork.

Identification:

These CAADX bicycles were sold in a variety of component specifications and colors. Consumers should inspect their bicycle to determine if it is affected by this recall by confirming:

1.The bicycle has a prominent “CAADX” marking on the top tube or other location.
2.The bicycle has disc brakes.
3.The inside of each fork leg has a large “ULTRAX” marking.
4.The cable connected to the front disc brake is completely outside the fork blade. (Later models, not subject to recall, have the cable connected to the front disc brake routed internally, inside the structure of the fork blade.)

For assistance determining if a bicycle is affected, bring it to a Cannondale authorized dealer.

To help you find your nearest dealer, please visit www.cannondale.com and click on "Dealers Near You" or email warranty@cyclingsportsgroup.co.uk

Affected Models

  • 2013 CAADX Disc BBQ Fork - FKCD13CAADXBBQ
  • 2013 CAADX DISC FORK BBQ - FFCD13CAADXBBQ
  • 2013 CAADX DISC FRAME 54 - FFCDR3CAA0654
  • 2013 CAADX DISC FRAME BLA 56 - FFCDR3WRXI56BLA
  • 2013 CAADX DISC ULTEGRA BLA 48CM - C13XRIC48/BLA - BYCDM3XRIC48BLA
  • 2013 CAADX DISC ULTEGRA BLA 51CM - C13XRIC51/BLA - BYCDM3XRIC51BLA
  • 2013 CAADX DISC ULTEGRA BLA 54CM - C13XRIC54/BLA - BYCDM3XRIC54BLA
  • 2013 CAADX DISC ULTEGRA BLA 56CM - C13XRIC56/BLA - BYCDM3XRIC56BLA
  • 2013 CAADX DISC ULTEGRA BLA 58CM - C13XRIC58/BLA - BYCDM3XRIC58BLA
  • 2014 CAADX DISC 105 BLK 44CM - CM20304401 - BYCDM4CADX544BLK
  • 2014 CAADX DISC 105 BLK 48CM - CM20304801 - BYCDM4CADX548BLK
  • 2014 CAADX DISC 105 BLK 51CM - CM20305101 - BYCDM4CADX551BLK
  • 2014 CAADX DISC 105 BLK 54CM - CM20305401 - BYCDM4CADX554BLK
  • 2014 CAADX DISC 105 BLK 56CM - CM20305601 - BYCDM4CADX556BLK
  • 2014 CAADX DISC 105 BLK 58CM - CM20305801 - BYCDM4CADX558BLK
  • 2014 CAADX DISC 105 BLK 61CM - CM20306101 - BYCDM4CADX561BLK
  • 2014 CAADX DISC FRAME BLK 54CM - CM80085401 - FFCDR4CAADX54BLK
  • 2014 CAADX DISC TIAGRA 44CM BLU - CM20314401 - BYCDM4CADXT44BLU
  • 2014 CAADX DISC TIAGRA 48CM BLU - CM20314801 - BYCDM4CADXT48BLU
  • 2014 CAADX DISC TIAGRA 51CM BLU - CM20315101 - BYCDM4CADXT51BLU
  • 2014 CAADX DISC TIAGRA 54CM BLU - CM20315401 - BYCDM4CADXT54BLU
  • 2014 CAADX DISC TIAGRA 56CM BLU - CM20315601 - BYCDM4CADXT56BLU
  • 2014 CAADX DISC TIAGRA 58CM BLU - CM20315801 - BYCDM4CADXT58BLU
  • 2014 CAADX DISC TIAGRA 61CM BLU - CM20316101 - BYCDM4CADXT61BLU
  • 2014 CAADX DISC ULTEGRA 48CM BLA - CM23664801 - BYCDM4CADXU48BLA
  • 2014 CAADX DISC ULTEGRA 51CM BLA - CM23665101 - BYCDM4CADXU51BLA
  • 2014 CAADX DISC ULTEGRA 54CM BLA - CM23665401 - BYCDM4CADXU54BLA
  • 2014 CAADX DISC ULTEGRA 56CM BLA - CM23665601 - BYCDM4CADXU56BLA
  • 2014 CAADX DISC ULTEGRA 58CM BLA - CM23665801 - BYCDM4CADXU58BLA
  • 2015 / 2016 CAADX DISC SORA 61CM BLK - CM24466101UK - BYCDM6CADXS61BLK
  • 2015 CAADX DISC TIAGRA BLK 44 - CM20314402 - BYCDM5CADXT44BLK
  • 2015 CAADX DISC TIAGRA BLK 48 - CM20314802 - BYCDM5CADXT48BLK
  • 2015 CAADX DISC TIAGRA BLK 51 - CM20315102 - BYCDM5CADXT51BLK
  • 2015 CAADX DISC TIAGRA BLK 54 - CM20315402 - BYCDM5CADXT54BLK
  • 2015 CAADX DISC TIAGRA BLK 56 - CM20315602 - BYCDM5CADXT56BLK
  • 2015 CAADX DISC TIAGRA BLK 58 - CM20315802 - BYCDM5CADXT58BLK
  • 2015 CAADX DISC TIAGRA BLK 61 - CM20316102 - BYCDM5CADXT61BLK
  • 2015 CAADX RIVAL 22 GRY 48 - CM24454801 - BYCD5CADXR48GRY
  • 2015 CAADX RIVAL 22 GRY 51 - CM24455101 - BYCD5CADXR51GRY
  • 2015 CAADX RIVAL 22 GRY 54 - CM24455401 - BYCD5CADXR54GRY
  • 2015 CAADX RIVAL 22 GRY 54CM - CM24455401 - BYCDM5CADXR54GRY
  • 2015 CAADX RIVAL 22 GRY 56 - CM24455601 - BYCD5CADXR56GRY
  • 2015 CAADX RIVAL 22 GRY 58 - CM24455801 - BYCD5CADXR58GRY
  • 2015 CAADX RIVAL 22 GRY 61 - CM24456101 - BYCD5CADXR61GRY
  • 2015 CAADX SORA BLK WA FRAME 56 - FFCDR5CADX756BLK
  • 2015/ 2016 CAADX DISC 105 BLK 44 - CM20304402 - BYCDM5CADX544BLK - BYCDM6CADX544BLK
  • 2015/ 2016 CAADX DISC 105 BLK 48 - CM20304802 - BYCDM5CADX548BLK - BYCDM6CADX548BLK
  • 2015/ 2016 CAADX DISC 105 BLK 51 - CM20305102 - BYCDM5CADX551BLK - BYCDM6CADX551BLK
  • 2015/ 2016 CAADX DISC 105 BLK 54 - CM20305402 - BYCDM5CADX554BLK - BYCDM6CADX554BLK
  • 2015/ 2016 CAADX DISC 105 BLK 56 - CM20305602 - BYCDM5CADX556BLK - BYCDM6CADX556BLK
  • 2015/ 2016 CAADX DISC 105 BLK 58 - CM20305802 - BYCDM5CADX558BLK - BYCDM6CADX558BLK
  • 2015/ 2016 CAADX DISC 105 BLK 61 - CM20306102 - BYCDM5CADX561BLK - BYCDM6CADX561BLK
  • 2015/ 2016 CAADX DISC SORA BLK 44 - CM24464401 - BYCDM5CADXS44BLK - BYCDM6CADXS44BLK
  • 2015/ 2016 CAADX DISC SORA BLK 48 - CM24464801 - BYCDM5CADXS48BLK - BYCDM6CADXS48BLK
  • 2015/ 2016 CAADX DISC SORA BLK 51 - CM24465101 - BYCDM5CADXS51BLK - BYCDM6CADXS51BLK
  • 2015/ 2016 CAADX DISC SORA BLK 54 - CM24465401 - BYCDM5CADXS54BLK - BYCDM6CADXS54BLK
  • 2015/ 2016 CAADX DISC SORA BLK 56 - CM24465601 - BYCDM5CADXS56BLK - BYCDM6CADXS56BLK
  • 2015/ 2016 CAADX DISC SORA BLK 58 - CM24465801 - BYCDM5CADXS58BLK - BYCDM6CADXS58BLK
  • 2016 CAADX CX DISC FORL BLK 4.5 RAKE - C16096M11F1 - FFCDR6CADXCX4BLK
  • 2016 CAADX DISC FRAME CYN 51CM - C16006M2051 - FFCDR6CAADX51CYN
  • 2016 CAADX DISC FRAME CYN 54CM - C16006M2054 - FFCDR6CAADX54CYN
  • 2016 CAADX DISC FRAME CYN 56CM - C16006M2056 - FFCDR6CAADX56CYN
  • 2016 CAADX DISC FRAME CYN 58CM - C16006M2058 - FFCDR6CAADX58CYN
  • 2016 CAADX DISC FRAME CYN 61CM - C16006M2061 - FFCDR6CAADX61CYN
  • 2016 CAADX DISC TIAGRA CYN 44 - C16406M2044 - BYCDM6CADXT44CYN
  • 2016 CAADX DISC TIAGRA CYN 48 - C16406M2048 - BYCDM6CADXT48CYN
  • 2016 CAADX DISC TIAGRA CYN 51 - C16406M2051 - BYCDM6CADXT51CYN
  • 2016 CAADX DISC TIAGRA CYN 54 - C16406M2054 - BYCDM6CADXT54CYN
  • 2016 CAADX DISC TIAGRA CYN 56 - C16406M2056 - BYCDM6CADXT56CYN
  • 2016 CAADX DISC TIAGRA CYN 58 - C16406M2058 - BYCDM6CADXT58CYN
  • 2016 CAADX DISC TIAGRA CYN 61 - C16406M2061 - BYCDM6CADXT61CYN
  • 2016 CAADX DISC ULTEGRA GCL 48 - C16226M3048 - BYCDM6CADXU48GCL
  • 2016 CAADX DISC ULTEGRA GCL 51 - C16226M3051 - BYCDM6CADXU51GCL
  • 2016 CAADX DISC ULTEGRA GCL 54 - C16226M3054 - BYCDM6CADXU54GCL
  • 2016 CAADX DISC ULTEGRA GCL 56 - C16226M3056 - BYCDM6CADXU56GCL
  • 2016 CAADX DISC ULTEGRA GCL 58 - C16226M3058 - BYCDM6CADXU58GCL
  • 2016 CAADX DISC ULTEGRA GCL 61 - C16226M3061 - BYCDM6CADXU61GCL