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Free Delivery on UK orders over £40*

All parts and accessories orders over £40 to Mainland UK addresses will be dispatched FREE via a tracked 48hr service (orders under £40 will incur a £4.50 delivery charge).

Bikes

Bikes Up to £595- Deliveries are charged at a rate of £35

Bike Over £595- Deliveries are charged at a rate of £15

Bike orders are sent via TNT/FedEx with estimated delivery within 1 working day after quoted dispatch time (For Scottish Highlands, Northern Ireland, Isle of Man and the Channel Islands deliveries please allow an additional 1-4 working days).

large Items (Wheels, Turbo Trainers etc)

Deliveries are charged at a rate of £15 via TNT/FedEx with estimated delivery within 1 working day after quoted dispatch time (For Scottish Highlands, Northern Ireland, Isle of Man and the Channel Islands deliveries please allow an additional 1-4 working days).

Hargroves Local Delivery

We are now offering a local delivery service for large items like the Wahoo Kickr Smart Trainer Bike that cannot be sent with our normal courier services. Currently this service covers addresses with a SO,PO or SN postcode. If you live at an applicable address and would like to use this service simply select “Hargroves Home Delivery” in the checkout and we’ll be in touch to arrange a good time to deliver your item. The delivery lead time will be determined by the arranged delivery date. Deliveries are made Monday to Friday between 9am and 4pm.

Scottish Highlands & Islands

Due to increased delivery charges orders from the Scottish Highlands, islands and remote UK locations incur a higher delivery cost.

Scottish Highlands

Small parts & accessories -£7.00

Bikes & large items -£50.00

Channel Islands & Northern Ireland

Small parts & accessories -
Channel Islands -£7.00
Northern Ireland -£20.00

Bikes & large items -£150.00

At present we DON'T ship E-bikes to the Channel islands, Northern Ireland or the Isle of Man

Due to high demand and limited stock availability we are currentlynotshipping some bikes under £595.00. If a bike is click and collect only it will make you aware on the product page and in the basket. All bikes are available still via click and collect and instore. This decision is constantly under review so check back for updates.


  • What if my bike arrives damaged or needs to be repaired after minimal use?

    If you receive your cycle and feel it is in need of some work before you are happy to ride it, ( however this situation has occurred) you must contact us before you incur an invoice from a 3rd party. Hargroves cycles will not be responsible for settling invoices you have incurred without written authority from us before the work has been undertaken stating the reason for the work , the scope of the reason for the work , the cost of the work and who the 3rd party who will do the work has been identified. There are no exceptions to this condition.

  • Lost or Delayed Items

    If your order has not arrived within your estimated delivery time (dispatch time + delivery time) then please contact us via e-mail at websales@hargrovescycles.co.uk or call us on 023 8086 4832 (lines open 9.00am - 5.00pm Monday to Friday)

  • VAT & GST

    Channel Island deliveries are exempt from VAT. However, all consignments delivered to Jersey with a value exceeding £400 (including delivery costs), will be subject to a ‘Goods and Services Tax’ (GST) of 5% of the value of the consignment. The responsibility for the payment of these tax lies with the customer (receiver of the goods) and not Hargroves Cycles. If the tax is not paid, our couriers will be unable to deliver the consignment.

  • VAT & Duty

    VAT is automatically removed for orders delivered to the Channel Islands and outside the European Community.

    VAT cannot be removed for deliveries within the European Community.

    Some countries may charge you import tax for certain item. If you have any queries regarding this then please contact you local tax office who should be able to assist you further. Unfortunately Hargroves Cycles cannot advise on import tax and duty enquiries.

  • BFPO Delivery

    The British Forces Post Office (or British Field Post Office) (BFPO) is an agency that provides a postal service to HM Forces, separate from that provided by Royal Mail. BFPO addresses are used for the delivery of mail in the UK and around the world.

    When sending mail from the UK to a member of HM Forces serving overseas, the sender must address it to the appropriate BFPO number, and not to the country in which that person is based.

    The BFPO has strict size restrictions on packages delivered through their network. As a result we are unable to deliver bikes and bulky items to BFPO addresses.

    Entering a BFPO address
    In order to place an order online for delivery to a BFPO address please enter your registered card address in the billing address fields. Then, enter your BFPO address as the delivery address, but for country select UK

    VAT
    Please note that we cannot deduct VAT from BFPO orders, as the items are delivered to an address within the UK (BFPO handling office) for onward delivery.

  • Bikes – How We Deliver

    At Hargroves Cycles we take pride in giving you the best possible bike purchasing experience, whether that is in our stores or online.

    One area we pride ourselves on is the levels of care & effort we take to ensure that your bike reaches you in a safe & secure condition with only a relatively small amount of assembly required before you're out on the road or on the trail.

    Most of the bikes we send will be brand new unopened from our warehouse. We do sell & send bikes that have been in our stores, but we ensure we only send bikes that are in a brand new condition.

    For more details of how our bikes are prepared before dispatch please see: How our bikes are built.

  • Delivery Restrictions

    We are unable to send any Electric Bikes outside of the UK, due to their weight.

Delivery Charges

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